Dear Berkeley Lamp Customer or Interested Party:

Light Corporation is pleased to announce the re-introduction of the fantastic Berkeley Lamp. We apologize to those of you who experienced some difficulties with the ballast on the product. Light Corporation recognized the problem late last year and stopped assembly of the product until a suitable and proven ballast could be located. We have been successful in our search and have resumed production this past month. The ballast now being used has been field proven in other products and does not show the same problems as our original unit. The product has not been recalled, as the failures are in no way a safety concern. The symptom is a failure of the ballast to start the lamp.

Due to the large demand and interest in this unique product, we have been working on our backlog of orders this month and will complete this work by July 15, 2003. We have had a tremendous response to this product. Most of this response has been from those of you who already have one on your desk. While we figured the biggest benefit of the product would be the potential energy savings, much of the feedback has been on the quality and quantity of light from the fixture. It is truly unique and has proven to be a big success. Lawrence Berkeley National Labs and Light Corporation have worked very hard to deliver a high performance product to you.

Light Corporation is standing behind the products in the field for a full two years from the manufacture date. If you are experiencing any difficulties, please contact our customer service department between the hours of 8:00 AM and 5:00 PM Eastern time at 616-842-5100 or at [email protected]. and we will address your concerns. They can also be contacted at Our web site address is www.lightcorp.com.

We apologize for any inconvenience this has caused to you. We pride ourselves on our Customer satisfaction record and are disappointed that we have let you down. We are currently offering the same fixture design and have changed only the ballast at this time. Please let us know if you need additional units and we will be happy to work with you.

For those of you receiving hard copies of this letter I have enclosed a product brochure to remind you of the benefits of the product.

Thank you for your support of Light Corporation.

Sincerely,

Patrick J. Cannon
Director of Sales and Marketing
Light Corporation